Glacier Tank

Shipping

FREE U.S. SHIPPING ON ORDERS OVER $100!

Expediated shipping (3 days) is availble along side normal shipping! Cost varies depending on location.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. Shipping Times < please note that shipping is not available on Sundays > Our shipping times are as follows: M- F : 8am - 4pm Sat : 10am - 1pm | Orders that fall within' these time frames will be shipped the same day as the order was place. Orders placed after the times specified (M-F after 4pm) will be shipped out the next business day (8am). If you place your order on Saturday after 1pm, it will be shipped Monday at 8am.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.